Privacy Policy

Last updated: April 20, 2026

Blue Collar Heating and Air (“we,” “our,” or “us”) operates bchadenver.com/. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or contacting us, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly and information gathered automatically when you visit our site.

Information you provide:

• Name, phone number, and email address submitted through contact or quote forms
• Service address or location details you share when requesting service
• Any messages or descriptions you submit through our website

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search query that brought you to our site
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to service requests, quotes, and inquiries
• Schedule and confirm HVAC appointments
• Send confirmations, reminders, or follow-up messages related to your service
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze traffic and improve user experience. These may include:

• Google Analytics — to understand site traffic and visitor behavior (anonymized)
• Google Ads / Conversion Tracking — to measure the effectiveness of our advertising
• Session cookies — temporary cookies that expire when you close your browser

You can disable cookies in your browser settings. Note that some features of the site may not function properly if cookies are disabled.

4. Third-Party Services

We may share information with trusted third parties who assist us in operating our website and business, including:

• Google (Analytics, Ads, Search Console)
• Our website hosting provider
• Scheduling or CRM tools used to manage appointments

These parties are required to keep your information confidential and may only use it for the purposes we specify.

5. Phone & Text Communications

If you provide your phone number, we may use it to contact you about your service request, upcoming appointments, or follow-up care. Standard messaging rates may apply. You can opt out of text messages at any time by replying STOP.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly remove it.

8. Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to certain legal exceptions)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out: